Since SEO-SA offers link building service which is a virtual/non-tangible irrevocable goods, we do not issue refunds once the order is completed and the service is delivered as described. As a client, you are considered to have understood this upon purchasing any service.
However, we realize that exceptional circumstance may arise with regard to the character of the service offered.
Only on the following conditions, SEO-SA will be able to honor your request for a refund:
- Non-delivery of product: In some instances, the processing times are slower, and it may take a little longer for your orders to complete. In this case, we recommend using our enquiry form for assistance.
Claims for non-delivery should be submitted to our support department in/within 14 days from the order due date and we will get back at you with reasons for the delay and the final proposed date of completion, please bear with us.
- Service not as described: Issues as this should be reported to our support department within 3 days from the date of the delivery of the service. Clear evidence must be provided proving that the purchased service is not as it is described on the website.
We ensure an optimal satisfaction of our clients’ needs. And we are able to refund you if we do not deliver as described.
For websites with no significant rankings we indulge you have patience for at least 18 weeks. We totally indulge in a SAFE and clean (White-Hat) approach to rank your website, so we are in no rush at all to giving temporary results, surely you don’t want temporary rankings too?
A good On Page SEO score especially in relation to your keywords is essential and contributes to the success of Off Page SEO work.
Before issuing any refund, kindly contact our Customer Support, and we will get back at you within 24 hours of receiving your request.
If we noticed you gave your service to our company and another company simultaneously, we will not be able to refund you due to this.
Complaints merely based on customer’s false wishes or expectations are not honored. We respect our clients and ensure you get the best value for your money.
Our support team is ever ready to assist you and give a timely and highly professional support.
NOTE: SEO-SA reserves the right to look vividly into your refund request and also present you with liable factors hindering the SERP movement of your website. Kindly ensure every outlined factors are duly attended to.
Thank you for purchasing from us.
Last Updated Monday, September 25th, 2017. 14:30